Defend the Vision

Without a vision, any direction is valid… For years I managed product direction, strategy, and delivery. I developed two simple rules to product management. Rule #2 for any product manager is to defend the vision. Rule #1 is to build the best product for the market opportunity (vision). Often rule #2 is more difficult to adhere to … Continue reading Defend the Vision

Undivided Generosity

Simone Weil, a French philosopher, once said "attention is the rarest and purest form of generosity."  How often do you have your smartphone in your hand, checking a text or an email and you say to the person you are with, "Keep speaking, I'm listening"? Our modern world constantly distracts us with instant messaging, Facebook messaging, … Continue reading Undivided Generosity

Just Start!

I recall a long road trip with a friend back in university. I was at the wheel while he read a self-help or business book. At one point he looked up from the book, gazed at the horizon and said, “I really need to be nicer to people if I am going to influence them … Continue reading Just Start!

When Customer Meetings Literally Explode…

Weeks went into planning this morning’s customer meeting in Madrid. We had people fly in from North America. I flew in from Paris along with several other colleagues from various locations across Europe. Timing of the meeting was built around the availability of this customer’s CIO. We had 11 people from our business and the … Continue reading When Customer Meetings Literally Explode…

How do you manage results with incentives?

In the 1990s I worked for a one organization where bonuses were paid annually tied to annual financial indicators and whether or not I was a strong performer. The latter part of the evaluation was subjective based on how well I did as an individual contributor, manager, or team player. Being an annual bonus the … Continue reading How do you manage results with incentives?