When Customer Meetings Literally Explode…

Weeks went into planning this morning’s customer meeting in Madrid. We had people fly in from North America. I flew in from Paris along with several other colleagues from various locations across Europe. Timing of the meeting was built around the availability of this customer’s CIO. We had 11 people from our business and the … Continue reading When Customer Meetings Literally Explode…

Morning Angst

As a professional who must leave home every morning while the kids are still waking, wiping the crust out of their eyes, getting breakfast, my heart breaks as I say goodbye and close the door behind me. I’m grateful that I have a very patient and supportive wife who guides the kids daily to get … Continue reading Morning Angst

How do you manage results with incentives?

In the 1990s I worked for a one organization where bonuses were paid annually tied to annual financial indicators and whether or not I was a strong performer. The latter part of the evaluation was subjective based on how well I did as an individual contributor, manager, or team player. Being an annual bonus the … Continue reading How do you manage results with incentives?

Enduring

If there is one word that describes my personal journey I hope that word is enduring. I’ve always believed in building relationships, businesses, and institutions that take on purpose and value to withstand the ebbs and flows of time, the ups and downs up markets, and the trials and tribulations of families. In other words, … Continue reading Enduring